Freight Shipping Frequently Asked Questions

Looking for answers regarding shipping or for more information about Onyx Freight-Works? You're in the right place. Have a look below or feel free to contact us directly. We'd be more than happy to help.

Why should I use Onyx Freight-Works as opposed to a company that operates their own fleet?


What assurances do we have that the partners you utilize are properly insured and licensed?


How do we obtain a rate quote?

You have to call us at 1-866-949-6699 or email customerservice@ship-onyx.com and an experienced transportation professional will be happy to provide you with a spot rate or a rate proposal. At Onyx Freight-Works, we don’t believe in spot quoting on our website. We believe each and every customer’s requirements are different and each shipment has its own uniqueness. We want to learn about your company and your shipping needs. This allows us to offer you the best possible rate and solution. Call us now!

What are your hours of operation and who can we contact after hours?


FAQS