Freight Shipping Frequently Asked Questions

Looking for answers regarding shipping or for more information about Onyx Freight? You're in the right place. Have a look below or feel free to contact us directly. We'd be more than happy to help.

Why should I use Onyx Freight as opposed to a company that operates their own fleet?

The service at Onyx Freight is based on meeting our customer shipping expectations according to their requirements. Even companies that operate extensive fleets have challenges ensuring pick-ups that are determined on the availability of their own equipment. We have built our system on ensuring that we have the resources available to meet pick-up and delivery needs based on what our customers want, and not on whether there is an empty fleet truck in the area.

What assurances do we have that the partners you utilize are properly insured and licensed?

How do we obtain a rate quote?

What are your hours of operation and who can we contact after hours?