Freight Shipping Frequently Asked Questions
Looking for answers regarding shipping or for more information about Onyx Freight? You're in the right place. Have a look below or feel free to contact us directly. We'd be more than happy to help.
What are the primary transportation services that you offer?
What area of North America does your service encompass?
Can you make pick-ups if they are called in on the same day?
Can you handle shipments that have expedited requirements that reach beyond your normal transit times?
Can you handle flatbed shipments?
How much coverage do we have on our cross- border shipments with Onyx Freight?
Can you provide your company proof of insurance and can we be named as insured?
How many trucks do you have in your fleet?
Why should I use Onyx Freight as opposed to a
company that operates their own fleet?
The service at Onyx Freight is based on meeting
our customer shipping expectations according to
their requirements. Even companies that operate
extensive fleets have challenges ensuring
pick-ups that are determined on the availability
of their own equipment. We have built our system
on ensuring that we have the resources available
to meet pick-up and delivery needs based on what
our customers want, and not on whether there is
an empty fleet truck in the area.
What assurances do we have that the partners you utilize are properly insured and licensed?
How do we obtain a rate quote?
What are your hours of operation and who can we contact after hours?
