Freight Shipping Frequently Asked Questions
Looking for answers regarding shipping or for more information about Onyx Freight? You're in the right place. Have a look below or feel free to contact us directly. We'd be more than happy to help.
What are the primary transportation services that you offer?
What area of North America does your service encompass?
Can you make pick-ups if they are called in on the same day?
Can you handle shipments that have expedited requirements that reach beyond your normal transit times?
Can you handle flatbed shipments?
How much coverage do we have on our cross- border shipments with Onyx Freight?
Can you provide your company proof of insurance and can we be named as insured?
How many trucks do you have in your fleet?
Why should I use Onyx Freight as opposed to a company that operates their own fleet?
What assurances do we have that the partners you utilize are properly insured and licensed?
How do we obtain a rate quote?
You have to call us at 1-866-949-6699 or email
customerservice@ship-onyx.ca and an experienced
transportation professional will be happy to
provide you with a spot rate or a rate proposal.
At Onyx Freight, we don’t believe in spot
quoting on our website. We believe each and
every customer’s requirements are different and
each shipment has its own uniqueness. We want to
learn about your company and your shipping
needs. This allows us to offer you the best
possible rate and solution. Call us now!
What are your hours of operation and who can we contact after hours?
